Answers from approved knowledge
FAQ, hours, and services from a clinic-reviewed knowledge base — no free-form medical advice.
Dawrak
Clinic reception Agent on the platform: approved FAQ answers, structured booking requests, and human handoff — no diagnosis or auto-confirm.
Clinic reception Agent on Assistants Pro AI
Turn every patient message into a clear next step for reception
Dawrak answers from approved knowledge, captures booking requests (not auto-confirmations), and knows when to hand off to staff. Not a doctor-bot — a digital receptionist with clear bounds.
No diagnosisNo auto-confirmNo live channel bind during previewDemo available (local)
Illustrative mock — not real customer data.
I want a dental appointment tomorrow evening.
I can capture a booking request. What name, phone, and preferred time? Confirmation stays with reception.
New booking requestAwaiting human confirmation
- Request type
- Appointment — dental
- Preferred time
- Tomorrow evening
- Next step
- Reception review
What you get
Captures booking requests
Extracts name, phone, and preferred time into a structured request; confirmation stays human.
Knows when to hand off
Escalates complex, clinical, or urgent cases to reception with a clear summary.
What we can say honestly about the current build
Internal understanding cases (APP-17)Platform web demo previewMedical guardrails + reception bounds
Three steps from demo request to a reviewable preview
- 01
Request a trial
Send clinic details via the platform demo-request form (human review).
- 02
Prep a preview
We prepare an isolated preview to try scenarios without live channel binding.
- 03
Review before any live bind
You review behavior and bounds; subscribe and live channels come after agreement.
Is it a fit for your clinic now?
- Recurring appointment, service, and FAQ messages
- You need structured booking requests instead of scattered chats
- You want a reviewable trial before any live channel bind
- Confirmation and clinical decisions stay with humans
A digital receptionist — not a doctor-bot
Dawrak is for reception admin work: a booking request is not a confirmation, and human handoff is required at medical or ambiguous edges. No diagnosis, prescriptions, or automated emergency care.
Questions before requesting a preview
Does it auto-confirm appointments?
No. It captures a structured request; final confirmation is with reception per the clinic schedule.
Does it give medical advice?
No. Reception only; clinical or emergency questions escalate to staff.
Is WhatsApp connected during the preview?
Not during the platform preview. You try via web demo; live bind comes after agreement and review.
What should we send for a trial request?
Clinic name, specialty, and contact details — no patient data. Use the platform demo-request form.